Payment Policy

Secure Payment

All payments on furnessa. shop are processed through secure and encrypted connections using SSL (Secure Sockets Layer) 256-bit encryption technology. This keeps your personal data, billing details, and payment information strictly protected during every transaction.

When placing an order, you can confirm a secure connection by checking for the “https://” protocol in the address bar and the padlock icon shown in your browser.

Accepted Payment Methods

We accept a wide range of secure and convenient payment methods:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Apple Pay

  • Google Pay

  • Shop Pay

  • UnionPay

All transactions are processed in United States Dollars (USD – $).

PCI Compliance

Our checkout systems and third-party payment gateways comply with Level 1 Payment Card Industry Data Security Standards (PCI DSS). This standard mandates strict security controls for transmitting, processing, and managing payment card data, guaranteeing a safe checkout experience.

Payment Information & Security

  • Furnessa does not store, collect, or have direct access to your full credit or debit card numbers.

  • Once a payment is completed, we receive only transaction confirmation along with the necessary billing and shipping details needed to fulfill and deliver your furniture order.

  • For record-keeping and verification purposes, only non-sensitive card metadata (such as the card type and last 4 digits) may be referenced.

Privacy Protection

We value and protect your privacy. Furnessa does not sell, rent, or trade your personal information to third parties. Your details are shared strictly with verified service providers solely to:

  • Authorize and process secure payments

  • Fulfill and transport furniture orders

  • Provide dedicated customer support

  • Enhance website functionality and security

For full details on data handling, please refer to our Privacy Policy.

Company Information

  • Store / Company Name: Furnessa

  • Website: furnessa.shop

  • Email: Info@furnessa.shop

  • Phone: +1 (408) 649-6222

  • Address: 1130 Foxworthy Ave, San Jose, CA 95118, USA

Customer Service Available Hours:

  • Monday – Saturday: 10:00 AM – 07:00 PM (PST)

  • Sunday: 11:00 AM – 06:00 PM (PST)

We aim to respond to all customer enquiries within 24 hours.